Faculty & Staff E-mail Upgrade

Frequently Asked Questions

Will I still be able to use Microsoft Outlook?

Yes. If you prefer Microsoft Outlook, you can keep using it. A member of our technical team may need to visit your computer to reconfigure Outlook, however. If you are a do-it-yourself type of person, you can click here for instructions.

I prefer to configure Outlook myself. Where can I find instructions?

If you are a do-it-yourself type of person, you can click here for instructions.

Why is UNOH upgrading e-mail systems?

UNOH is always seeking new opportunities to improve our technology services. When Microsoft began offering Office 365 for free in 2011, we realized that this service provided far more features than UNOH could reasonably deliver. We chose Office 365 to improve e-mail services for our students, faculty and staff.

Will I be able to keep all of my old e-mail?

Yes. After your mailbox has been migrated all of your e-mail, contacts, calendar events, tasks, and folders will be available in the new e-mail system.

Will I be able to check UNOH e-mail from my mobile device?

Yes. The instructions for configuring your mobile device will change, however. The new instructions can be found here.

How will I get to my new mailbox?

If you access your e-mail online, you will access your new mailbox by logging onto the MyUNOH portal at https://my.unoh.edu with your same username and password. If you prefer Microsoft Outlook, you will use the same process to check your e-mail as before.

Can I bypass MyUNOH to get to my e-mail on the web?

Yes. While MyUNOH is always the best place to start, you can also access your e-mail directly at https://www.outlook.com/unoh.edu after your mailbox has been upgraded.

I lost my password, how can I log into my e-mail?

Contact the IT Department to reset your password. Staff members are currently unable to reset their own passwords if they are lost.

Will I lose any e-mail during the move process?

No. We are using an automated e-mail migration application that will ensure that no messages are lost during the transition. If you receive new e-mails while your mailbox is being moved, they will appear in the new mail system as expected.

What will I lose during the upgrade?

Your personal e-mail signature may need to be recreated on your new mailbox.
If you use Outlook rules to manage e-mail, these will need recreated.
Personal contact lists will be available after the upgrade, but will need to be recreated in order to be used when composing a message.

I have a lot of e-mail stored in my personal archive. Will I be able to access this information after the upgrade?

Yes. Your personal e-mail archive can be upgraded in one of two ways: 1) move your archive to Office 365 with your new mailbox (preferred) or 2) keep your archive on your H:\ drive.